.customer-shell{max-width:1160px}.redeem-layout{display:grid;grid-template-columns:1fr 1.25fr;gap:86px;align-items:start;padding:76px 0 64px}.intro{padding-top:18px}.intro h1{font-size:42px;line-height:1.4;letter-spacing:-.035em;font-weight:720}.intro-copy{font-size:16px;line-height:1.9;color:var(--subtle);margin-top:18px}.instruction-list{list-style:none;padding:0;margin:38px 0 30px;display:grid;gap:23px}.instruction-list li{display:flex;gap:15px;align-items:flex-start}.step-index{width:26px;height:26px;display:grid;place-items:center;flex:0 0 26px;border:1px solid #c1cbda;color:var(--subtle);border-radius:50%;font-size:12px;font-weight:600;margin-top:1px}.instruction-list strong{font-size:14px;font-weight:650}.instruction-list p{margin-top:3px;font-size:13px;color:var(--subtle);line-height:1.8}.instruction-list a{display:inline-flex;align-items:center;gap:4px;margin-top:5px;font-size:13px;font-weight:600}.privacy-note{display:flex;gap:10px;align-items:flex-start;padding-top:25px;border-top:1px solid var(--line);color:var(--subtle);font-size:12px}.privacy-note svg{margin-top:3px}.redeem-panel{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:30px 32px}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-bottom:25px;border-bottom:1px solid var(--line)}.panel-heading h2{font-size:22px;letter-spacing:-.02em}.panel-caption{font-size:12px;color:var(--subtle)}.form-section{padding-top:26px}.input-action{display:flex;gap:9px}.input-action input{flex:1;width:0;min-height:46px}.input-action .btn{flex-shrink:0}.field-feedback{font-size:12px;line-height:1.6;margin-top:9px;color:var(--subtle);min-height:20px}.field-feedback.is-error{color:var(--danger)}.field-feedback.is-success{color:var(--success)}.session-section textarea{font-family:ui-monospace,Consolas,"Microsoft YaHei",monospace;font-size:12px;min-height:156px;max-height:320px;background:var(--muted)}.field-hint{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:9px;font-size:12px;color:var(--subtle)}.text-button{background:transparent;border:0;color:var(--accent);padding:2px 0;font-size:12px;line-height:1.8;cursor:pointer;text-underline-offset:3px}.text-button:hover{text-decoration:underline}.account-preview{margin-top:16px;padding:12px 0;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:15px;font-size:13px}.account-preview span{color:var(--subtle)}.account-preview strong{font-weight:600;overflow-wrap:anywhere;min-width:0}.submit-section{padding-top:27px}.submit-button{width:100%;min-height:50px;font-size:15px;justify-content:space-between;padding-inline:20px}.submit-note{text-align:center;color:var(--subtle);font-size:11px;margin-top:11px}.redeem-panel .notice{margin-top:14px}.help-section{display:grid;grid-template-columns:1fr 1.25fr;column-gap:86px;margin:8px 0 58px;padding-top:30px;border-top:1px solid var(--line)}.help-section h2{font-size:21px;grid-column:1;grid-row:1/4;padding-top:10px}.help-section details{grid-column:2;padding:13px 0;border-bottom:1px solid var(--line)}.help-section details:last-child{border-bottom:0}.help-section summary{cursor:pointer;font-size:14px;font-weight:550;list-style:none;display:flex;align-items:center;justify-content:space-between;gap:20px}.help-section summary::-webkit-details-marker{display:none}.help-section summary::after{content:"+";font-size:20px;font-weight:400;color:var(--subtle)}.help-section details[open] summary::after{content:"−"}.help-section details p{font-size:13px;line-height:1.9;margin-top:12px;color:var(--subtle)}.query-layout{max-width:740px;margin:0 auto;padding:64px 0 48px}.query-intro{text-align:center;margin-bottom:30px}.query-intro h1{font-size:32px;letter-spacing:-.03em}.query-intro p{margin:12px auto 0;color:var(--subtle);font-size:14px}.query-panel{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:30px}.query-panel .notice{margin-top:18px}.query-empty{text-align:center;padding:48px 12px 28px;color:#7c8ba4}.query-empty h2{font-size:16px;color:var(--subtle);margin-top:16px}.query-empty p{font-size:13px;margin:7px auto 0}.order-result{border-top:1px solid var(--line);margin-top:25px;padding-top:25px}.result-heading{display:flex;justify-content:space-between;align-items:center;gap:18px}.result-heading h2{font-size:22px}.order-result>p{font-size:14px;color:var(--subtle);margin-top:10px}.progress-line{display:flex;align-items:center;gap:16px;margin:22px 0;font-size:12px;color:var(--subtle)}progress{appearance:none;border:none;background:var(--muted);height:6px;border-radius:4px;width:100%;overflow:hidden}progress::-webkit-progress-bar{background:#edf1f7}progress::-webkit-progress-value{background:var(--accent);border-radius:4px;transition:none}progress::-moz-progress-bar{background:var(--accent)}.receipt{display:grid;grid-template-columns:1fr 1fr;gap:18px 28px;margin:24px 0}.receipt>div{min-width:0}.receipt dt{font-size:12px;color:var(--subtle);margin-bottom:4px}.receipt dd{margin:0;font-size:14px;overflow-wrap:anywhere}.receipt .receipt-number{grid-column:1/-1}.receipt-number dd{display:flex;align-items:center;gap:14px}.receipt code{font-size:12px}.order-result .poll-note{font-size:12px;margin-bottom:16px;color:var(--subtle)}
@media(max-width:1000px){.redeem-layout,.help-section{gap:40px;grid-template-columns:.9fr 1.1fr}.intro h1{font-size:36px}.redeem-panel{padding:26px}.panel-caption{display:none}}
@media(max-width:700px){.redeem-layout{grid-template-columns:1fr;gap:28px;padding:34px 0 36px}.intro{padding:0}.intro h1{font-size:30px;line-height:1.35}.intro h1 br{display:none}.intro-copy{font-size:14px;margin-top:12px}.intro-copy br{display:none}.instruction-list{display:none}.privacy-note{margin-top:18px;padding:0;border:0;font-size:12px}.privacy-note br{display:none}.redeem-panel{padding:22px 20px;border-radius:12px}.panel-heading{padding-bottom:20px}.panel-heading h2{font-size:20px}.form-section{padding-top:22px}.session-section textarea{font-size:16px;min-height:150px}.input-action{gap:7px}.input-action .btn{padding-inline:12px}.field-hint{font-size:11px}.submit-note{font-size:11px}.help-section{grid-template-columns:1fr;gap:0;margin-bottom:32px;padding-top:24px}.help-section h2{grid-column:1;grid-row:auto;margin-bottom:12px;font-size:18px}.help-section details{grid-column:1;padding:16px 0}.main-link{display:none}.query-layout{padding:34px 0}.query-intro h1{font-size:26px}.query-panel{padding:22px 20px}.receipt{grid-template-columns:1fr;gap:15px}.receipt-number dd{flex-wrap:wrap;gap:5px}.account-preview{flex-direction:column;gap:3px}}
.session-access{display:inline-block;margin-top:10px;font-size:12px;font-weight:550}